Gate access into JAFZA arranged on dispatch
When your car breaks down, gets damaged in an accident, or simply will not start, you need help that arrives quickly and handles your vehicle properly. Our car recovery Jebel Ali team provides towing and roadside assistance in Jebel Ali. JAFZA, Jebel Ali Port & nearby, fast recovery when you need it.
More of what breaks down here is commercial than private. Sending a car flatbed to a loaded trailer wastes an hour, so we ask what the vehicle is before anything moves.
Get your vehicle moved safely with the right tow truck, careful loading and fast transport to your chosen destination.
Need roadside help? We provide battery boost, jump start, flat tyre assistance, fuel delivery and car lockout support for urgent breakdowns.
From luxury sports cars to motorcycles, trucks and commercial vehicles, our recovery team uses the right equipment for a safe, controlled recovery.
Call our recovery team and explain the problem, vehicle type and type of assistance you need.
Send your live location or nearest landmark so our dispatch team can identify where your vehicle is stranded.
We arrange the nearest suitable recovery unit based on your vehicle and recovery requirement.
Our recovery operator secures the vehicle using the appropriate loading, winching or towing method.
We transport your vehicle safely to your home, workshop, service centre or another requested destination.
Jebel Ali is not one place. The free zone is gated and enormous, the port runs on its own access rules, the industrial areas are open but spread out, and Jebel Ali Village is an ordinary residential neighbourhood. We cover all four, plus the Sheikh Zayed Road stretch past Ibn Battuta.
For a fleet the cost of a breakdown is the downtime, not the tow. What matters is that the unit which turns up can actually lift the vehicle and can actually get through the gate. That is the whole job.
Units rated for trucks and trailers, not only saloons and vans.
We deal with the barrier so your driver is not stood there arguing about a pass.
One account, one invoice, however many call-outs you run in a month.
Cover extends to commercial vehicles carrying a load, not just the vehicle itself.
Yes. JAFZA is gated, so entry is arranged as part of the dispatch rather than at the barrier. Give us your gate number and plot or warehouse number and we handle it.
Whichever one is nearest your plot. The zone is big enough that entering at the wrong gate adds a long drive inside it, so this is the detail that most affects how fast we reach you.
Not usually. If you are an employee or a contractor and already have one, having it ready speeds the barrier up. If you do not have one, we still get in.
Yes. Tell us the vehicle type and roughly what it is carrying. Where it is safe to do so the load stays on board, which saves you a transfer.
All three, plus the connecting roads down to the port. These are open access, so no gate arrangement is needed and reach is usually quicker than inside the zone.
Yes. Fleet call-outs here are routine for us — one account, monthly invoicing, and your drivers call the same number every time.
A car on a flatbed and a loaded trailer are not priced the same, and distance from the zone matters too. Tell us the vehicle and the destination and you get a fixed figure before the truck leaves.
Yes, 24 hours. The port and the free zone run around the clock and a good share of our Jebel Ali work is at night.
Send the gate number, the plot or warehouse number and the vehicle type. We confirm the arrival time and the price before dispatch.
